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FAQ

The Answers You Need

No - your DNA results do not change.
Instead use this report to allow you to determine the best course of action to combat any
unfavourable genetic outcomes.

Do I need to take this test more than once?

If we talk about dependability as the scientific accuracy of the process, it’s as predictable as can be, currently 99.96%. There is that small margin for error however we have technical measures in place to ensure very high accuracy.

Your genes play a big role on skin outcomes, it’s also important to realize that genes are not the only determinate, one’s lifestyle and diet can also play a role too. For example, based on a client’s test results if they are more prone to wrinkling it does not necessarily mean that they will definitely come across this problem in later years - if they are also careful with their lifestyle choices.

How dependable are the results?

We identify genetic factors only - what you do on the outside also impacts your skin. For example,  you may be genetically low risk in Collagen Breakdown, but how is your lifestyle? Do you run or jog or cycle? These types of motions can cause gravity to strike faster.

Low risk in Skin Sensitivity? External factors to consider—are you using active skincare products that can strip the skin? Are you over exfoliating the skin? These are the types of things to consider if you score Low but have all the symptoms.

I scored low risk but I have all the visible signs?

Genetically your results are accurate. SkinDNA can help to identify risk factors at a DNA level. What you do on the outside matters too.
For example, having high risk in Wrinkling / Glycation but no visible signs?

Things to consider - do you have a low sugar diet? Have you been a regular skincare user? What sort of interventions have you experienced? These are some things to consider if you score High but do not have much/any symptoms.

I am high risks but I have no signs?

FAQ & Shipping  Details

Shipping

The Answers You Need

Once order is placed, we will process the order and you will receive your DNA SKIN TEST KIT within the next 2 to 3 days. 

How soon will I receive my DNA SKIN TEST KIT?

 Once you are done, drop us a WhatsApp/SMS and we will arrange a pick-up date with you.

How do I post my DNA sample to you?

Your DNA results will be available (approx. 2 weeks). Once available, our beauty consultant will drop you an email or a call to schedule an appointment.

When will I receive my DNA results?

Drop us an email at hello@anake.com.sg and we will help you out!

I haven’t received my order, who should I contact?

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